Talking on EggshellsBy: Sam Horn


Soft Skills for Hard Conversations

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“The course-correct for today’s cancel culture.”
— John Mackey, founder of Whole Foods
“Ever wish you knew what to say — when you don’t know what to say? Sam Horn will show the way.”
— JJ Virgin, CNS, New York Times bestselling author of The Virgin Diet
“Talking on Eggshells is a must-read! No more struggling to figure out what to say (and not say) in sticky, stressful, sensitive situations. This treasure is packed with word-for-word scripts rooted in clarity, compassion, and timeless wisdom.”
— Marie Forleo, author of the #1 New York Times bestseller Everything Is Figureoutable
“A master class in how to create receptivity, rapport, and respect at work, at home, online, and in public.”
— Ajit Nawalkha, cofounder of Evercoach
“Sam Horn is the real deal. Her brilliance has personally impacted and upleveled my life. Her stories and insights are thought-provoking and will intrigue and inspire you.”
— Lisa Nichols, founder of Motivating the Masses
“Sam Horn’s relationship principles can help you be more successful in your career and with clients, coworkers, and even your kids.”
— Jack Canfield, coauthor of the Chicken Soup for the Soul® series and The Success Principles™
“Want happy relationships? Read Talking on Eggshells . You’ll love Sam Horn’s innovative ways to make peace with the people in your life.”
— Ken Honda, bestselling author of Happy Money
“Getting along well with others is an art and a goal that requires a step-by-step strategy. Talking on Eggshells shows how to do it.”
— Heidi Zuckerman, CEO and director of the Orange County Museum of Art and host of the About Art podcast
“Sam Horn is a master connector. Whether you’re networking, hosting a meeting, or negotiating a deal, Sam’s techniques can help you communicate and cooperate in a way that’s a win for all involved.”
— Dr. Ivan Misner, New York Times bestselling author and founder of BNI
“A. Must. Read. Now. Practical and effective ways to best approach both difficult situations and difficult people — a special invitation for leaders to invest in your people and build a high-performing team to achieve more, together.”
— Jennifer Treglia, senior director with Johnson & Johnson
“Having hard conversations is . . . hard. What do you say? What shouldn’t you say? How do you avoid being taken advantage of in the heat of the moment? Sam Horn addresses all this and more in her new book, Talking on Eggshells . From dealing with sensitive, stressful situations to learning how to handle someone who just doesn’t seem to care what you think, you’ll discover valuable tools you can use to apply what Sam calls ‘Tongue Fu!’ I really think it is valuable to read this book so that no matter what happens in the moment, you can come out the other side of relational conflict in a better, more connected place.”
— Joe Polish, founder of Genius Network
“Sam Horn has been on my Brave Table podcast, and her energy and insights resonated with listeners. She is an incredibly inspiring communicator.”
— Dr. Neeta Bhushan, cofounder of the Global Grit Institute
“Anyone who runs a small business or is in sales or marketing (and aren’t we all?) will benefit from this book. Sam Horn’s techniques can help make every customer a return customer.”
— John Jantsch, founder of Duct Tape Marketing
“If we are to create a livable long-term future for humanity, we each need to set an example of integrity and treat others with compassion and respect. Talking on Eggshells shows how to do that — even in stressful situations when we’re tempted to do otherwise. Sam Horn is a brilliant writer, and her style and narrative will captivate you. You will learn more than you can imagine from reading this amazing book.”
— Lynne Twist, author of The Soul of Money and Living a Committed Life, founder and president of the Soul of Money Institute, and cofounder of the Pachamama Alliance
“Dozens of practical, everyday topics and situations are addressed . . . We can imagine companies gifting this book to every new team member.”
— Spirituality & Practice
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